YWCA Utah Chief Development Officer


Chief Development Officer Salt Lake City, UT 84111 Full-time Salary: $75,000.00 to $80,000.00 /year


Posted: July 15th 2020
Position: Chief Development Officer
Full Time Equivalency: 1.0 Exempt
Hours/Week: 40
Compensation range: $75,000 - $80,000
Reports to: Chief Executive Officer
Direct Report(s): Development Department

Organization Overview
Since 1906 YWCA Utah has been a voice for women, a force for change, and a place for hope. Our enduring belief is that better lives for women – all women – will lead to stronger families and communities. YWCA is Utah’s most comprehensive provider of family violence services; our programs include walk-in services and a crisis line, emergency shelter, transitional housing, children’s programs, and a vast array of supportive services. In addition to our work in the area of family violence, the YWCA also reaches out broadly into the community with offerings for every woman, including a nationally accredited child care and early education center, leadership opportunities for women at all life stages, and opportunities to participate more fully in civic life.

Mission: YWCA Utah is dedicated to eliminating racism, empowering women,
and promoting peace, justice, freedom, and dignity for all.
YWCA Utah is an equal employment opportunity employer and values a diverse workplace.

Position Summary
The Chief Development Officer [CDO] is a member of the senior management team, and is responsible for designing, planning, implementing, and evaluating a comprehensive fundraising program – within a fast-paced, meaningful, and mission-focused environment – that engages Utah in the YWCA’s work.

The CDO is responsible for generating operating, capital, and endowment revenue from private, public, and nonprofit sources; ensuring excellence in donor and member relations and services; directing marketing, communications, and public relations; and establishing and maintaining a high level of accountability for fundraising quality, ethical standards, and effectiveness. As a member of the leadership team, the CDO is a strategic thinker who helps to define, plan, and implement the future direction and growth of the YWCA, and who offers professional skills and expertise relevant to this work.

Essential Job functions
General Agency

1. Leadership Team. Work with CEO and senior managers to advance the YWCA’s mission, vision, strategic direction, and core strategies; develop and implement annual work plans; secure, budget, and manage resources; analyze data, form opinions, and recommend decisions; strengthen programs and operations; encourage and manage positive change; review policy and create policy recommendations; create a healthy, productive work environment; and develop a mission-focused organizational culture that promotes excellence, effective collaboration, and continuous innovation and improvement. Participate in campus master planning and program/capital expansion–related projects, as requested. Serve as a member of crisis response team when issues, emergencies, or crises arise. Support the success of colleagues by being responsive, willing to learn, and meeting their legitimate needs for timely cooperation and information. Help provide leadership and supervision in the CEO’s absence.

2. Board. As requested by the CEO, attend meetings of the Board of Directors and serve as staff liaison to Board committees and task forces. Participate actively and thoughtfully in long- term/strategic planning discussions. Prepare and present reports, as requested, measuring performance outputs and outcomes.

3. YWCA Events and Activities. Attend major YWCA events and activities such as LeaderLuncheon, Week Without Violence, Stronger Together Breakfast, Stand Against Racism, and the Annual YWCA Membership Meeting.

4. Community Relations. At the CEO’s request, represent the YWCA in meetings and strategic collaborations with other organizations and groups that advance the interests of the YWCA and the women and children the YWCA serves, educates, and benefits; represent the YWCA professionally and knowledgeably in a variety of settings; give community presentations and tours; and represent the YWCA with the media.

5. YWCA USA. Establish and maintain familiarity with YWCA USA membership agreement, mission impact framework and theory of change, strategic business plan, and key initiatives influencing YWCA Utah’s work. Educate other staff about these areas as needed and appropriate. Participate in national meetings, affinity groups, trainings, and other activities as requested.

Resource Development

1. The CDO is responsible for designing, implementing, and evaluating a comprehensive fund raising program that generates revenue to fund all the programs and services that the YWCA offers and, in doing so, advances our mission. Revenue sources include individuals, foundations, corporations, and government. A comprehensive program includes, but is not limited to: individual annual giving, including major gifts; direct mail; capital campaigns; planned giving; special events; grants; and memberships. The CDO will meet or exceed annual revenue goals and make recommendations and adjustments as needed. She will also grow revenue year-over-year to support new programs by opportunistically expanding relationships with all funding sources.

Staff Supervision
1. Supervise assigned staff using Sanctuary principles, language, and tools.

2. Create a strong, cohesive, effective team whose work is aligned with the YWCA’s mission, vision, strategic direction, core strategies, and annual work plan.

3. Arrange/provide regular training (including cross-training), supportive supervision, and team- building opportunities that ensure staff learn and perform their job responsibilities well and can cover for one another during absences.

4. Make regular, effective communication with program/department staff a top priority: keep them well and accurately informed about their own and other programs and departments as well as the YWCA as a whole. Be an effective conduit for accurate, appropriate information that enhances connection, engagement, understanding, and support.

5. Foster a healthy work environment that promotes excellence, integrity, accountability, respect, affirmation, and inclusion.

6. Clarify roles and responsibilities; establish clear performance expectations and reasonable work plans; arrange timely orientation and training; provide regular constructive guidance and meaningful performance reviews; articulate and model high professional and ethical standards.

7. Provide staff with the support, resources, and opportunities they need to do their jobs successfully and grow professionally.

8. Promote understanding and collaboration among staff/programs/departments within and throughout the organization.

Major Gifts
1. Identify, cultivate and solicit major donors for the YWCA.

2. Lead the financial sustainability initiative, which includes prospect identification, pipeline development, and board and volunteer engagement in building major gifts relationships.

3. Set and meet major gifts metrics, including face-to-face meetings and donor solicitation.Track and report on these metrics monthly.

4. Strategically deploy the CEO and board members in major gifts efforts.

5. Lead donor stewardship efforts for major donors that strengthen relationships.

Individual Giving and Annual Campaign
1. Plan, execute and measure direct- and in-person-response solicitation initiatives, including Annual Fund and Special/Topical Appeals for support. Oversee copy-writing. Leverage data to ensure audience-specific messaging.

2. Acknowledge all gifts in a timely and appropriate fashion, with high-touch approaches for
Major Donors.

3. Maintain and strengthen relationships with current donors, funders, and leadership volunteers. Identify and leverage new relationships within the community.

4. Supervise the YWCA’s in-kind donation program.

1. Assist in the development of the YWCA’s membership program, in accordance with the strategic plan, and oversee implementation.

2. Coordinate development staff planning and support for the membership program related to marketing, communications, public relations, and special events, in particular YWCA Members Month.

Private and Public Grants
1. Supervise the Director of Development to ensure that private and public grants are completed in a timely manner and that ongoing research for new opportunities is conducted.

2. Assist in writing funding proposals ad representing the YWCA at government hearings for funding allocation as need as needed.

Capital and Legacy Funds
1. Participate in planning and implementing capital campaigns for endowment, buildings, facilities, equipment, and other purposes.

2. Develop and manage the YWCA’s planned giving program, with annual communication and solicitation targets.

3. Prepare proposals and applications as needed for capital revenue for buildings, facilities, and equipment.

Special Events
1. Take strategic responsibility for planning the YWCA’s annual LeaderLuncheon, working with development staff to ensure that event organization, publicizing, Membership and Events Coordinator to ensure lead responsibility for planning, organizing, and publicizing the YWCA’s annual LeaderLuncheon, which includes presentation of the Outstanding Achievement Awards. Work with YWCA staff, Board, and volunteers as appropriate.

2. Oversee planning, organizing and publicizing any other fundraising and special events sponsored by the YWCA, e.g. Stronger Together Breakfast, Food Truck Face Off, community- sponsored events, etc.

Donor and Member Databases
1. Monitor record-keeping systems and management of donor and member databases. Create management reports as needed and requested.

2. Participate actively in any redesign/updating of Raiser’s Edge donor and member databases to ensure optimal use.

3. Oversee prospect research, including protocol approval

4. Maintain the quality of all donor records, ensuring their accuracy and confidentiality.

Philanthropic Trends
Stay abreast of issues and trends affecting charitable giving at the local, state, and national level, with special attention to women and philanthropy.

Marketing, Communications, and Public Relations
1. Direct all YWCA efforts in the areas of marketing, communications, and public relations. Plan, develop, and implement strategies to reach out to and communicate with key publics (including the media) about the YWCA, its history, and its work in a way that creates and sustains awareness, interest, understanding, and support.

1. Plan marketing campaigns and oversee implementation that tells the YWCA story and educates the public about programs and strategic priorities

2. Lead market research and analysis for all YWCA constituents, based upon results, help develop new programs and services. In addition, use learnings to tailor marketing and solicitation messaging.

3. Create pricing and distribution strategies as needed.

1. Direct the writing, design, production, and distribution/maintenance of YWCA communications for external audiences, ensuring a high degree of professionalism, consistency of message, and graphic identity. These include publications such as the quarterly newsletter and annual report, brochures and other print collaterals, digital communications, and the YWCA website.

2. Ensure that the diversity of the YWCA, its membership, and the community is reflected in all communications.

3. Become familiar with and implement YWCA USA corporate identity guidelines.

4. Maintain Crisis Communications Plan, organize reviews/drills as needed, and ensure contact lists (including critical stakeholders and media) and organization/program talking points are current.

Public Relations
1. Oversee media contacts, coordinating responses to inquiries in consultation with CEO. Serve as spokesperson when requested by CEO.

2. Establish and maintain an updated media list. Cultivate media contacts.

3. Write and distribute media advisories, news releases, and PSAs, and follow up as needed.

4. Regularly identify and develop opportunities to publicize the YWCA’s work.

5. Arrange media announcements and interviews as needed.

6. Regularly search the local papers (e.g. via Internet) for articles and references to the YWCA. Ensure that hard copies are kept on file and a log is kept.

7. Work with chief program officer and program directors to create and maintain updated agency and program fact sheets, as well as quotable research citations and statistics about major issues of concern to the YWCA, e.g. domestic violence (including impact on children, barriers encountered by women of color and immigrant women), homelessness, teen pregnancy, violence prevention education, etc.

Volunteer, Membership, and Advocacy Program Support
1. Volunteer Program.
a. Supervise the YWCA’s volunteer/in-kind program, ensuring that community members who want to help are connected with meaningful opportunities to help – and given the information, training, and support they need to succeed, and to find joy, satisfaction, and appreciation for their service.

2. Advocacy Program
a. Coordinate development staff support for marketing, communications, public relations, and special events related to the YWCA’s advocacy program, in accordance with the strategic plan.

Special Projects
1. If time allows and interests align, pursue special projects that further the strategic plan and YWCA mission.

Competencies & Essential Skills:

  • Problem Solving/Analytical Thinker: Ability to solve and analyze problems effectively and efficiently.
  • Communication/Interpersonal Skills: Ability to provide exceptional customer service to supporters, partners, board members and co-workers. Exceptional communication skills and ability to respond to difficult situations.
  • Time Management: Ability to multitask and work efficiently within close time constraints. Ability to work under pressure and in a stressful environment.
  • Business Knowledge: Ability to master the components of a multi-disciplinary and multi- programmatic organization and partner organizations. Knowledge and understanding of Anti-racism, gender equity and violence against women.
  • Organization: Strong organizational skills and ability to prioritize efficiently and meet deadlines.
  • Judgment and Decision Making: Ability to exercise initiative, sound judgment and problem-solving techniques in the decision-making process.
  • Technology/Tools: Ability to use various computer systems and applications including proficiency in online and electronic communication strategies.
  • Commitment to mission: Demonstrates commitment to YWCA Utah’s mission and philosophy. Actively engages in YWCA Utah’s anti-racism work.
  • Compliance: Adhere to YWCA Utah’s policies and is committed to act legally and ethically within the scope of the work.

Ideal candidates will have the following:
1. Welcoming & inclusive personality

2. General knowledge of direct victim services, violence against women and sexual violence issues; gender and race equity, from a feminist perspective.

3. Understanding of equity, anti-oppression and trauma-informed philosophies.

Minimum qualifications include a combined 9 or more years of education and experience:

  • Bachelor’s degree from an accredited college or university in women’s studies, political science, public policy, communications, criminal justice, social work. MPA or related strongly preferred and
  • Minimum 5 to 7 years of progressive professional experience in nonprofit sector fundraising. Proven record of accomplishment in generating significant revenue from public, private, and nonprofit sources, including supervisory experience and working with volunteer leadership. Knowledge of local corporate and foundation community strongly preferred.

Or Associates degree from an accredited college plus 7 or more years’ experience.
Or High school diploma plus 9 or more years of relevant demonstrated experience.

  • Strong marketing, communications, and public relations skills, including experience with the media.
  • Ability to create and sustain strong, effective relationships with internal and external publics critical to the YWCA’s success.
  • Superb interpersonal, organizational, and communication skills (verbal and written), including polished presentation skills. Ability to manage multiple priorities well under tight deadlines.
  • An understanding of, and agreement with, YWCA Utah’s mission, values and philosophy regarding the elimination of racism, empowerment of women, and commitment to anti-oppression work and social justice.
  • Understanding and commitment to issues of cultural diversity and anti-racism.
  • Ability to work scheduled hours on a regular basis, some weekends and evenings required.
  • Proficiency with general office duties, computer systems, and technology.
  • Excellent writing, interpersonal communication, and public speaking skills.
  • Demonstrated ability to work independently, manage time, evaluate progress, and adjust activities to complete projects within the established timeframe.
  • Demonstrated experience functioning within multidisciplinary settings.
  • Skilled in establishing effective working relationships.
  • Ability to collaborate and invite collaboration.
  • Able to demonstrate skills in effective communication, conflict resolution, and problem-solving.
  • If driving on business, a valid Utah driver’s license, access to an automobile, and valid auto insurance required.

Physical/Sensory Demands

Work is generally performed in a safe and comfortable office environment. While performing the duties of this job, the employee is regularly required to: sit for long periods of time; use computer to enter data; use telephone to converse with customers and employees; walk and stand for long periods of time; perform repetitive wrist, hand and/or finger movement. Travel to attend conferences, training, outreach and other events occurs routinely.

Equal Opportunity Employer

YWCA Utah is an Equal Opportunity Employer (EOE). If you need assistance or an accommodation during the application process due to disability, it is available upon request. No applicant will be penalized as a result of such a request.

How to apply: Through Indeed (please access link below):


Closes: August 15, 2020

Timeline: First round interviews third week in August via zoom.


Specific details

Organization YWCA Utah
Contact Person Maggie Utgoff
Phone 801 537 8636
Closing Date 2014-09-09